Returns Policy

ORDERS:

Is ordering online faster, easy, and reliable? Yes!

Placing your order online is 100% safe and reliable. Your information is forwarded directly to our customer support.

  • SHIPPING FAQs:

WHERE IS MY PACKAGE?

A tracking number will be sent to your email within a few days once your package has been shipped out.

If you did not receive a tracking number, please contact our customer support, and we will assist you.

Please note we do not track packages for customers, once the package has left our warehouses, we will not be held responsible for any delays that may occur from that point onwards

REFUND?

Full refunds within a specified number of days. Contact our customer support for more information on our return policies.

How do i change my contact information or address?

Please contact our customer support.

Email: Support@purmak.com

Address changes must be made with the same email used to place your order.

  • RETURNS & EXCHANGE

We have a great exchange policy. Full refunds in some days.

How do I return my package?

Please contact our customer support to resolve your issue.

Email: Support@purmak.com

Your package will be appraised, and if found eligible, the payment method used in purchasing the products will be refunded.

  • ORDER CANCELLATIONS:

How do I cancel my order?

Please contact our customer support.

Email: Support@purmak.com

We retain the right not to accept your order if we are unable to obtain permission for payment, that shipping restrictions apply to that particular item, that requested item is out of stock.

In addition, at our sole discretion, we may refuse service or refuse to process the transaction with anyone at any time.

Please note that we may be unable to deliver some merchandise due to production problems or quality check issues. In the event such happens, you will be notified by email and will refund your credit/debit card within days of being advised product has become unavailable.

For any further inquiries, please contact our customer support.

Email: Support@purmak.com